Microsoft 365 | Technology Capabilities

// Modern Workplace Platform

Microsoft 365 & Power Platform

Enterprise collaboration and automation platforms governed for scale, security and sustainability.

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Enterprise-first architecture

Not ad-hoc productivity tooling

Governed collaboration

Structure before sprawl

Low-code with discipline

Innovation without shadow IT

Operationally sustainable

Built to run, not just launch

// What this means

Microsoft 365 & Power Platform become organisational infrastructure

Microsoft 365 and Power Platform are often introduced as productivity tools. At scale, they become core organisational infrastructure that shapes how information is created, shared, automated and governed.

At Xetech, we design Microsoft 365 and Power Platform as enterprise platforms - balancing flexibility with control, and innovation with accountability. Our focus is on architecture, information discipline and operating models that allow collaboration and automation to scale safely across the organisation.

Important note

This page describes how we architect and govern Microsoft 365 & Power Platform, not end-user features or adoption campaigns.

// Design principles

Platform design principles

Information architecture before content

Structure before creation to prevent sprawl.

Governance before scale

Controls embedded early to enable safe growth.

Identity-driven access & control

Access follows identity, device posture and risk.

Low-code with discipline

Innovation without shadow IT and uncontrolled automation.

Lifecycle & ownership clarity

Ownership, lifecycle and operational responsibility are explicit.

These principles prevent sprawl, reduce risk and ensure long-term usability.
// Architecture

Platform architecture overview

01
Identity & Access Foundation
Identity underpins all collaboration and automation.
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02
Information Architecture & Content Structure
Content without structure rapidly loses value.
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03
Collaboration Platform Layer
Collaboration is structured, not restricted.
View focus
04
Power Platform & Automation Layer
Automation as enterprise capability - not shadow IT.
View focus
05
Process Automation & Digital Workflows
Observable, accountable and operationally safe.
View focus
// Architecture focus

What we standardise (per platform layer)

01. Identity & Access Foundation

Access is enforced consistently across users, content and automation.
Entra ID-driven access control
Conditional access alignment
Role-based permissions
Lifecycle and entitlement governance
Integration with security and device posture

02. Information Architecture & Content Structure

Information is designed to be findable, governable and defensible.
Information architecture and taxonomy design
Site, workspace and team patterns
Metadata-driven content organisation
Search and discovery optimisation
Separation of operational, collaborative and records content

03. Collaboration Platform Layer

Collaboration must enable productivity without creating chaos.
SharePoint Online and Teams architecture patterns
Workspace lifecycle management
Permissions and access inheritance models
External collaboration controls
Integration with data and line-of-business systems

04. Power Platform & Automation Layer

Low-code platforms require enterprise discipline.
Power Platform environment strategy
Segmentation by risk and purpose
Data Loss Prevention (DLP) controls
Integration with enterprise data sources
Solution lifecycle and ownership models

05. Process Automation & Digital Workflows

Automated processes are designed to be operationally safe.
Workflow orchestration patterns
Exception handling and resilience
Monitoring and alerting
Auditability and traceability
Dependency and impact management

Governance & platform control

Governance is embedded across the platform. Governance enables scale - it does not block it.
Platform policies and standards
Risk and exception management
Workspace provisioning and approval models
Application and automation review processes
Continuous compliance visibility
Explore Security Platform
// Security credibility

Security & compliance by design

Collaboration platforms are high-value targets

Security follows users and data, not just locations. We embed protection into identity, information structure and automation.

Classification & sensitivity labels
Policy follows the data
Identity + device posture
Access aligned to risk
DLP enforcement
Prevent data leakage
Retention & auditability
Lifecycle policies + reporting
// Operational readiness

Operations & platform management

Monitoring & usage visibility
Trends, adoption signals and risk indicators
Support & escalation models
Defined pathways for incidents and requests
Ownership & accountability mapping
Clear responsibilities across platform areas
Documentation & standards
Patterns, templates and governance playbooks
Continuous improvement
Optimization and control as the platform evolves
Operational assurance
Controls remain effective over time
Operational readiness is treated as a first-class design concern - not a post-rollout activity.

Modern Workplace in regulated environments

In healthcare, public sector and regulated organisations, collaboration and automation platforms face additional requirements. We design platforms that support those constraints without slowing the organisation down.
Regulatory compliance and auditability
Controlled external collaboration
Records management and retention
Privacy and data protection obligations
Clear accountability and oversight
Explore Healthcare
// Ecosystem integration

How this platform fits the ecosystem

Security platforms

Identity, data protection and compliance controls.

Security
Cloud platforms (Azure)

Hosting, integration and enterprise foundations.

Azure Cloud
Data platforms

Analytics and reporting on governed information.

Data & AI
DevOps platforms

Controlled solution delivery for apps and automation.

DevOps
Collaboration and automation operate as part of a cohesive enterprise ecosystem.

Govern Microsoft 365

Turn collaboration and low-code into secure, structured platform capability - without sprawl or shadow IT.

Speak to an expert Request a demo

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