Cloud Operations | Managed Services
Cloud operations, simplified
Day-to-day Azure operations delivered with discipline - monitoring, patching, backup, cost control and incident response to keep workloads stable, performant and continuously optimised.
Need confidence in how your cloud platforms are run?
Day-to-day operational management of cloud platforms, delivered with accountability.
Moving to the cloud is only the first step.
The real challenge begins once platforms are live, business-critical and under continuous demand.
In this service
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Reliable, Secure And Cost-Controlled Cloud Environments In Production
Cloud Operations
Day-to-day operational management of cloud platforms, delivered with accountability.
Moving to the cloud is only the first step.
The real challenge begins once platforms are live, business-critical and under continuous demand.
Xetech Cloud Operations provides structured, ongoing operational management of cloud environments - ensuring platforms remain stable, secure and optimised long after deployment.
Cloud environments require disciplined operations to remain
Available under load
Secure against evolving threats
Cost-efficient at scale
Compliant with governance and regulatory requirements
Cloud Operations, delivered as an operating model
We take operational responsibility for the health of cloud environments, ensuring issues are detected early, addressed correctly and prevented from recurring.
Stability & uptime
- Infrastructure and workload monitoring
- Incident detection and response
- Performance and capacity management
Security posture
- Security monitoring and alerting
- Secure configuration management
- Identity and access governance
Governance, cost & controlled change
- Cost monitoring and optimisation
- Change and release coordination
- Documented operational processes (not ad-hoc actions)
Scope is clearly defined and aligned to service agreements - delivered end-to-end across monitoring, response, optimisation and governance.
Operational disciplines (day-to-day delivery)
Cloud operations is not a dashboard exercise - it's repeatable execution across availability, resilience and visibility.
Availability & performance
Keeping platforms running under real-world conditions - availability reflects real business impact.
- Continuous monitoring of infrastructure and workloads
- Proactive identification of performance degradation
- Capacity planning based on usage trends
- Rapid response to incidents affecting availability
Backup, recovery & resilience
Preparing for failure, not reacting to it - resilience is treated as an operational discipline.
- Backup policy implementation and monitoring
- Restore testing and validation
- Disaster recovery readiness
- Documented recovery procedures and runbooks
Reporting & operational visibility
Operational trust depends on transparency into platform health.
Governance & control (security, cost, change)
Security, cost, and change are not separate workstreams - they are embedded into operational decisions and execution.
Security in cloud operations
- Security monitoring and alerting
- Secure configuration management
- Patch and vulnerability remediation coordination
- Escalation to Security Operations where required
Cost governance & optimisation
- Visibility into cloud consumption
- Identification of cost anomalies
- Rightsizing and utilisation reviews
- Ongoing optimisation aligned to usage patterns
Change & release operations
- Documented change processes
- Risk assessment and approval workflows
- Coordinated deployment windows
- Post-change validation and monitoring
Operational actions are designed to reinforce security posture, maintain stability, and reduce risk - continuously, not periodically.
How we support enterprise environments
Multi-environment & enterprise support
- Multi-subscription environments
- Production, non-production and DR environments
- Multi-region deployments
- Shared and segregated tenancy models
Operations remain consistent and governed across environments.
Engagement models
- Fully managed cloud operations
- Co-managed operations with internal teams
- Targeted support for specific platforms
- Business-hours or 24×7 coverage
Defined based on platform criticality and risk profile.