Security Operations | Managed Services

// Managed Services

Need confidence in your security posture - not just tools?

Continuous security monitoring, threat detection and incident response - delivered with accountability.

Security incidents are no longer exceptional events - they are expected operational realities.

In this service
Clear operating model & SLAs
Monitoring, incident response & escalation
KPI reporting & optimisation
Controls aligned to policy
// Managed services

Continuous Protection For Business-Critical And Regulated Environments

Security Operations & SOC

Continuous security monitoring, threat detection and incident response - delivered with accountability.

Security incidents are no longer exceptional events - they are expected operational realities.

Xetech Security Operations provides structured, continuous security oversight, combining monitoring, detection and response within a governed operational model.

Security is treated as a continuous operational function, not an occasional intervention.

Organisations operating cloud platforms, digital workplaces and healthcare systems face
Increasing attack surface
Sophisticated and persistent threats
Regulatory scrutiny and reporting obligations
Limited internal capacity for 24x7 vigilance
// Managed services

What Security Operations Means At Xetech

Security ownership, not just alerts

Security Operations at Xetech go beyond dashboards and notifications.

We provide operational security ownership, ensuring that threats are handled end-to-end - from early detection through to documented closure and continuous improvement.

Early detection
Detected early
  • Continuous visibility across cloud, identity and endpoints
  • Detection of abnormal and suspicious activity
  • Threat intelligence adds context to prioritisation
Assessed in context
Assessed in context
  • Correlation of events to reduce noise
  • Prioritisation based on real-world impact
  • Risk, impact and exposure drive decision-making
Responded appropriately
Responded to appropriately
  • Rapid identification and classification
  • Coordinated containment actions
  • Recovery coordination with Cloud and Workplace teams

Security actions are prioritised based on risk, impact and regulatory exposure - not alert volume.

Preventive measures are implemented to reduce future risks.

// Managed services

Security Operations Scope

End-to-end security monitoring and response

Xetech Security Operations covers the full lifecycle of operational security.

Core service areas

Clear scope aligned to service agreements and governance.

Continuous security monitoring
Threat detection and correlation
Incident triage and prioritisation
Incident response coordination
Identity and access activity monitoring
Vulnerability and exposure awareness
Escalation and reporting
Preventive measures to reduce risk
// Managed services

Security Monitoring & Threat Detection

Seeing threats before they escalate

Effective security operations depend on continuous visibility.

Centralised monitoring
Centralised monitoring
  • Visibility across cloud, identity and endpoints
  • Signals aligned to operational risk
  • Focus on actionable intelligence, not raw alert volume
Correlation and noise reduction
Correlation & noise reduction
  • Event correlation to reduce noise
  • Abnormal and suspicious activity detection
  • Contextual threat intelligence
Prioritisation by impact
Prioritisation by impact
  • Prioritisation based on real-world impact
  • Risk posture and exposure considered
  • Escalations based on severity and business criticality
// Managed services

Incident Response & Containment

Structured response under pressure

When security incidents occur, speed and structure matter.

Identify and contain
Identify & contain
  • Rapid incident identification and classification
  • Coordinated containment actions
  • Impact assessment and escalation
Recover and learn
Recover & improve
  • Recovery coordination with Cloud and Workplace teams
  • Post-incident review and reporting
  • Processes are documented, rehearsed and auditable
// Managed services

Identity & Access Security

Protecting the most common attack vector

Identity compromise remains one of the highest-risk areas in modern environments.

Identity monitoring
Identity monitoring
  • Monitoring of authentication and access activity
  • Detection of anomalous sign-ins and privilege use
  • Review of access changes and policy violations
Least privilege
Least privilege enforcement
  • Support for least-privilege and segregation-of-duties models
  • Continuous monitoring, not periodic review
  • Identity security aligned to governance and controls
// Managed services

Security Operations In Regulated Environments

Designed for healthcare and compliance-driven organisations

In regulated environments, security incidents carry clinical, legal and reputational risk.

Regulated environments
Compliance-aware operations
  • Healthcare and patient-critical systems
  • Data protection and privacy obligations
  • Audit and inspection readiness
Documentation and reporting
Documentation & reporting
  • Incident documentation and reporting requirements
  • Alignment with regulatory and compliance standards
  • Governance frameworks, not just technical controls
Operational assurance
Operational assurance
  • Structured, auditable response processes
  • Controls enforced without disrupting operations
  • Continuous improvement and preventive hardening
// Managed services

Integration With Cloud & Workplace Operations

Security as part of daily operations

Security Operations are tightly integrated with Cloud Operations, Workplace Management and service governance processes.

Integrated operations
Integrated operations
  • Faster containment
  • Coordinated remediation
  • Reduced operational friction
Embedded security
Embedded security
  • Security embedded into operations - not isolated
  • Clear ownership and escalation paths
  • Aligned to governance and service controls
// Managed services

Reporting & Security Visibility

Transparency builds trust

Security Operations reporting provides visibility for operational teams and executive oversight.

What we report on

Decision-ready reporting - not just alert lists.

Security incidents and trends
Response timelines and outcomes
Risk posture and exposure areas
Compliance-relevant activity
Improvement actions
Stakeholder communication summaries
// Managed services

Engagement Models

Coverage aligned to risk and criticality

Security Operations can be delivered as:

Coverage options

Engagement aligned to organisational risk and regulatory obligations.

24x7 SOC coverage
Extended business-hours monitoring
Co-managed security operations
Targeted coverage for specific platforms
Aligned to risk profile
Aligned to regulatory obligations

Get 24x7 security cover

Align detection, triage and response across identity, endpoints and cloud - with actionable reporting and clear escalation.

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