Compliance | Healthcare IT

Healthcare compliance embedded into workflows
// Why compliance matters

Compliance is achieved in workflows - not in documents

Healthcare platforms operate under continuous regulatory, clinical and security scrutiny. Compliance must be designed into workflows, data models, access controls and audit mechanisms - enabling governance without compromising clinical efficiency or patient experience.

Designed-in controls that work at point of care.
Permissioned access with minimum-necessary visibility.
Audit-ready traceability across clinical and financial activity.
Security-by-default for regulated healthcare environments.

Important: This page explains how XeHealth supports compliance and standards alignment - it is not a legal certification statement.

// Compliance by design

Platform capabilities, not external processes

Clinical Workflows

Validations and controlled actions embedded in daily care delivery.

Mandatory documentation where required.
Structured datasets for consistent capture.
Clinical accountability supported by workflow design.
Data Access & Security

Minimum-necessary visibility enforced across screens, APIs and actions.

Role-based access control.
Permission enforcement at feature level.
Reduced exposure of sensitive data by design.
Audit & Traceability

Traceability designed for inspections, governance and accountability.

User-level action logging.
Field-level change history.
Archive and recovery for deleted records.
Interoperability & Data Exchange

Standards-based exchange with validation, secure transport and error handling.

HL7, FHIR and ASTM support.
Secure message transport.
Validation and error handling for reliability.
Patient Engagement & Consent

Consent and privacy controls integrated into patient-facing channels.

Consent-driven access and visibility.
Secure patient communication.
Controlled sharing with governed rules.

Compliance controls are platform capabilities - not external processes.

// Healthcare information & digital maturity

Designed to support HIMSS-aligned maturity progression

XeHealth is designed to support healthcare organisations on their digital maturity journey, aligned with HIMSS principles. Maturity outcomes depend on organisational implementation and governance.

Structured electronic clinical documentation
Consistent clinical capture to support quality, safety and reporting readiness.
Closed-loop medication & order workflows
Orders and medication workflows aligned to approvals and process control.
Integrated diagnostics and results
Orders and results appear in context with traceability and abnormal visibility.
Interoperability and data exchange
Standards-based exchange to support ecosystem integration and governance.
Analytics and decision-support enablement
Structured, governed data foundations that support decision-support and measurable improvements.
// Health information privacy & security

HIPAA-aligned controls enforced systemically

Access governance
Role-based access control.
Minimum necessary data access.
Permission enforcement across screens, APIs and actions.
Security controls
Audit logs and access monitoring.
Encryption in transit and at rest.
Secure patient communication.

These controls reduce reliance on manual processes.

// Information security & quality management

ISO-aligned delivery and operations

ISO 9001

Structured development and delivery processes, documentation, change control and continuous improvement.

ISO 27001

Risk-based security controls, secure SDLC, access and data protection, and incident management practices.

ISO 20000

Service delivery governance across incident, change and problem management with operational accountability.

These standards underpin platform reliability, security and service quality.

// Clinical safety & governance

Clinical governance enforced within workflows

Safety controls embedded into care delivery

Structured clinical datasets.

Mandatory documentation and validations.

Clinical decision support controls (where configured).

Time-stamped actions and approvals.

Checks and balances for critical activities

Multi-person verification (where required).

Controlled approvals aligned to responsibilities.

Governance is workflow-driven, not external.

// Audit, traceability & accountability

Every action in XeHealth is traceable

Audit capabilities

User-level action logging.

Field-level change history.

Clinical and financial audit trails.

Deleted record archiving and recovery.

Exportable audit reports.

Supports medico-legal and accreditation reviews.

Supports internal audits, regulatory inspections, medico-legal reviews and accreditation assessments.

// Data protection & privacy

Privacy controls that are embedded, monitored and auditable

Protected data domains

Patient records.

Clinical documentation.

Diagnostics and imaging.

Financial and billing data.

Patient-facing applications.

Privacy controls

Consent-driven data visibility.

Field- and role-level security.

Retention and lifecycle rules.

Secure external data exchange.

// Interoperability & regulatory reporting

Compliant data exchange and reporting support

Compliance in data exchange

Standards-based interoperability (HL7, FHIR, ASTM).

Secure message transport.

Validation and error handling.

Regulatory reporting support.

Integration readiness

Supports compliant integration with government health platforms, national registries, and insurance/payer systems.

// Compliance in patient engagement & AI

Digital and AI-enabled care introduces additional obligations

Patient engagement compliance

Consent-based patient access.

Secure video consultations.

Secure chat consultations.

AI governance controls

Auditable AI-driven actions.

Clinician-in-the-loop validation.

Explainable and traceable automation.

AI operates within governance frameworks - not outside them.

// Regional & organisational compliance support

Flexible configuration for multi-region deployments

Adaptable by design

Local regulatory requirements.

National healthcare standards.

Public and private governance models.

Extensible configuration for future obligations.

Compliance configuration is flexible and extensible, supporting multi-region healthcare groups.

// Who this page is for

For leaders responsible for trust, safety and governance

Executives & Boards

Trust, governance and accreditation readiness.

Risk & Compliance

Controls, oversight and auditability.

CIOs & Security

Secure delivery and access governance.

Audit & Accreditation

Evidence, traceability and inspection support.

Make compliance operational

Review how audit trails, access controls, privacy and clinical safety are embedded into everyday workflows.

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