Certifications | About Xetech

// Certifications & Compliance

Ready for scrutiny

In regulated environments, trust isn’t declared - it’s demonstrated. Controls must hold up in day-to-day delivery, under incident pressure, and during audit. We operate with governance disciplines that keep systems defensible in production - not just “compliant on paper”.

Controlled change
Approvals, validation gates and clear rollback paths to protect live services.
Traceable actions
Evidence captured by default: who changed what, when it happened, and why it was approved.
Security embedded by design
Risk-led controls across identity, access, encryption and monitoring - designed in, not bolted on.
Audit-ready delivery
Repeatable processes and artefacts that stand up to review with clear accountability.
Governed interoperability & AI
Validated exchange, data lineage and human oversight so automation remains explainable and controlled.
// Governance embedded

Governance embedded across delivery and operations

Compliance is strengthened when governance is visible in day-to-day delivery and live operations - not when it is documented afterwards.

Design-time controls
Security and compliance requirements built into architecture, identity, data and auditability.
Controlled change
Structured release planning, approvals, validation and rollback to protect production.
Operational evidence
Traceable actions, measurable SLAs and audit-ready reporting - continuously, not occasionally.
// Frameworks & regulatory awareness

Standards, frameworks and regulatory alignment

Xetech operates in alignment with recognised international standards and regulatory frameworks relevant to the environments we serve. Our internal governance, delivery practices and managed services are designed to support alignment with standards and frameworks including, but not limited to:

ISO 9001 (Quality Management)
ISO 27001 (Information Security Management)
ISO 20000 (IT Service Management)
GDPR and regional data protection regulations
HIPAA (Healthcare data protection and privacy)
HIMSS-aligned digital health maturity principles
JCI and regional healthcare accreditation requirements
Audit readiness and traceability expectations

While certification or accreditation status ultimately depends on customer implementation, configuration and operational governance, Xetech provides the technical, operational and security foundations required to support compliance and audit readiness.

// Digital maturity

Structured digital maturity - designed to scale with adoption

XeHealth supports healthcare organisations progressing through digital maturity stages - aligned to recognised models such as HIMSS. The goal is not just digitisation, but dependable clinical operations, interoperability and measurable improvement.

Maturity is achieved through governance and adoption as much as technology. That's why we focus on operational readiness, controlled change and long-term support - so capability becomes sustainable, not temporary.

Electronic clinical documentation
Integrated diagnostics workflows
Closed-loop clinical processes
Interoperability & exchange
Analytics & operational insight
Adoption & long-term support
Privacy and security
// Privacy & security

Privacy, security and risk as core design principles

Data protection is treated as a foundational requirement across Xetech platforms and services - not an add-on.

Systems are designed to enforce least-privilege access, consent-aware workflows, data minimisation and encryption. Access and activity are logged and auditable, supporting privacy and security obligations across regions.

Role-based access & least privilege
Encryption & protection controls
Auditable access & activity logging
Proactive monitoring & risk management
Security is operational behaviour.
Controls must work in day-to-day workflows, under incident pressure, and during audits - not only on paper.
// Regulated focus

Operating where compliance is visible in daily system behaviour

In healthcare and regulated environments, compliance is not achieved through documents produced after delivery. It is achieved through secure workflows, controlled access, traceable actions and consistent operational discipline.

Our platforms and managed services are structured to remain audit-ready - with controlled change, measurable performance, and governance that holds up under scrutiny.

Confirm compliance fit

Review standards, security controls and audit readiness expectations - and how we embed them into delivery and operations.

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